RETURN & EXCHANGE POLICY

We want you to be fully satisfied with your purchase from Bravon Co.

1. Eligibility

You may return or exchange your product within 7 days of receiving it if:

  • The item is unused, unworn, and in its original packaging.

  • Proof of purchase is provided.

  • The item is not marked as “Final Sale”.

2. Return Process

To initiate a return, please email support@bravonco.com with:

  • Your order number

  • The reason for return

  • Clear photos if the item is defective or damaged

Once approved, we’ll send you return instructions and a return shipping address.

3. Refunds

After receiving and inspecting your returned item, we’ll notify you of approval or rejection.
If approved, your refund will be processed to your original payment method within 5–10 business days.

4. Exchanges

Exchanges are accepted for size, color, or product variants (subject to availability).
Contact us at support@bravonco.com for exchange arrangements.

5. Damaged or Defective Items

If your product arrives damaged or defective, contact us within 48 hours of delivery with proof (photos or videos).
We will replace the product or issue a refund.

6. Late or Missing Refunds

If you haven’t received your refund after 10 business days, contact your bank or credit card company.
If the issue persists, email support@bravonco.com for assistance.