SHIPPING POLICY

1. Order Processing

Orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order is shipped, you’ll receive an email with tracking details.

2. Delivery Time

Estimated delivery times:

• United States: 5–10 business days

• International: 10–20 business days

Delays may occur due to customs, weather, or courier issues beyond our control.

3. Shipping Costs

Shipping fees are displayed at checkout unless otherwise stated (e.g., free shipping promotions).

4. Tracking

Once shipped, all orders include a tracking number sent to your registered email.
You can track your shipment directly through the carrier’s website.

5. Incorrect Address

Please double-check your shipping information before completing your purchase.
We are not responsible for orders shipped to incorrect addresses provided by the customer.

6. Lost or Stolen Packages

If your order is marked as delivered but you haven’t received it, please contact the carrier directly.
Bravon Co. is not responsible for lost or stolen packages after delivery confirmation.

7. Customs and Duties

International orders may be subject to customs fees, import duties, or taxes.
These charges are the responsibility of the customer.

8. Damaged Packages

If your package arrives damaged, contact support@bravonco.com within 7 days with photos of the damage for assistance.

9. Contact

For any questions about your order or shipment:
📩 support@bravonco.com